This facility may be good for very short rehab that doesn’t require medical decision making as the physical therapist was excellent. It was a horrific experience and the epitome of poor patient and family care.
He was by himself, there was no hospice, my mother was traveling. He found her unresponsive, notified the nurse and discovered she had passed. The next day Saturday afternoon my grandfather went to visit my grandma. My grandfather went to visit her Friday evening and was distraught as they still brought her solid food when he asked for a liquid diet he was told by the nursing staff they would get to it it had not arrived by the time he left. The PA told my father her hydration status was good and at least 2 weeks – as a healthcare provider myself I knew this simply was not correct, aside from the fact that you can never truly predict the day or hour and it is irresponsible to tell families otherwise. As the PA walked out the door, my father asked how much longer she thought my grandmother would live as my mother was planning to travel that weekend and was wondering if she should cancel these plans. We asked for her to be transitioned to a liquid diet as she couldn’t swallow her food. My grandmother was struggling to breathe and was in obvious pain. She said she could start arranging it on Monday (it was a Friday) but that they wouldn’t do much differently. We asked about hospice care as my grandmother was clearly uncomfortable. Instead of having a family meeting given the obvious change in circumstances, she spoke with us for less than 10 minutes. We asked to speak to the PA and we waited for ~3 hours before she came to see us. We went to visit her and it was evident she was rapidly declining. The worst experience we had was the day before she died. We went to visit her and she was crying she was so lonely. During the transition to long-term care which was the last week of her life she did not have a phone as there was a problem with the connection in the room when she moved despite us paying for the service- no one helped her my father had to figure it out. She was transitioned to long-term care and a week later her health rapidly declined.
Additionally we also had much difficulty discussing her care with the advanced providers who didn’t seem to make time to talk with us. We never met her or even talked to her once during my grandmother’s stay despite all our efforts. For the 3 months she was there we made multiple phone calls on a weekly basis trying to talk the overseeing physician- not once was our call returned even when we begged to speak to her. The nursing staff was pleasant most of the time and the physical therapist was phenomenal but overall we had a very bad experience. My grandmother was at this facility initially for short term rehab. It also discusses the advantages and disadvantages of living in Springfield, in addition to listing some of the resources available to seniors and families looking for the best care facilities. This guide covers the average costs of assisted living in Massachusetts. Although this is above the national average of $4,300, it’s a saving of $335 per month when compared to the state average of $6,085. According to the 2020 Genworth Cost of Care Survey, the average monthly fee is $5,750. Springfield’s assisted living facilities are comfortable and secure places for seniors who want to retain their autonomy but need help with daily chores, such as cleaning and preparing meals. However, there is much more: Its attractions include the MassMutual Center, which regularly hosts ice hockey competitions, while seniors who prefer something more sedate can relax in Forest Park or shop in Eastfield Mall. The city is best known as the birthplace of basketball and Dr. Springfield is the third-largest city in Massachusetts, with an estimated population of 153,606, 12.6% of whom are aged 65 and over.
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